Diagnostic
Look under the problem.
Late payments, missed orders, people leaving. Those are the things you notice. The diagnostic looks at what's causing them, in your language, and names the few causes behind most of it.
What it covers
Seven parts of the business.
Every answer is checked against more than 200 problems documented in Indian SMEs, grouped into seven areas.
Strategy
Where the business is going, which customers and products matter most, and whether plans survive a busy week.
People
Hiring, roles, skills and who stays, and how much rests on one or two people.
Operations
How orders, production, stock and delivery move, and where work gets stuck or done twice.
Finance
Cash, money owed to you, costing and records, and how quickly you can see the real numbers.
Sales
How enquiries turn into orders, how follow-ups happen, and how promises to customers are kept track of.
Marketing
How new customers find you, and whether you know what brings them in.
Leadership
How decisions get made and handed over, and how much waits for the owner.
How a scan runs
Ask for a quick scan
Send us a short message and we'll set it up with you. It's guided, in Tamil, Hindi or English, and you don't need any documents or software.
Talk about what really happens
The questions ask what actually goes on in your business, not what's supposed to.
Your answers are checked
They're matched against more than 200 documented SME problems across the seven areas.
The causes are named
You see the three to five causes behind your problems, in plain words.
Decide what comes first
With our team, you pick which causes to tackle first and which tools would help.
What you get
- A picture of where the pressure is across the seven areas
- The three to five causes behind your day-to-day problems
- A link from each problem you mentioned to the cause behind it
- A suggested order for what to deal with first
- Which of our tools would help, and which wouldn't yet
An example
From problem to cause.
A made-up example, not a real business.
“Customers pay late and I chase them myself.”
Cause: No single view of money owed Finance
“Orders get missed when I'm travelling.”
Cause: Approvals depend on one person Leadership
“The team says they told the customer, but nobody remembers.”
Cause: Promises to customers aren't recorded Sales
Ask for a quick scan.
Tell us a little about your business and we'll set up your quick scan with you. It gives you a first look at where the pressure is in your business.